Nordstrom

Nordstrom, Inc. sells apparel, shoes, and accessories for men, women, and children, in brick-and-mortar stores and online. Nordstrom is an upscale department store in the United States. In terms of price (and presumably quality), the store lies below Saks Fifth Avenue and Neiman Marcus, but above Macy's. Corporate headquarters and the flagship store are in downtown Seattle, Washington.

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Nordstrom's commitment to customer service is legendary.

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Employee handbook

New employees are given a copy of the famous Nordstrom's Employee Handbook -- a single 5 x 8 inch gray card containing 75 words:

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Department store: A department store is a retail establishment engaged in retailing a wide range of products without a single predominant merchandise line. Department stores usually sell products including apparel, furniture, appliances, and additionally select other lines of products such as paint, hardware, toiletr...

United States: :For other uses, see US (disambiguation), USA (disambiguation), and United States (disambiguation)....

Saks Fifth Avenue: Saks Fifth Avenue is a chain of upscale department stores, and is a subsidary of Saks Incorporated. In terms of price (and presumably quality), Saks Fifth Avenue is on par with Neiman Marcus and above Nordstrom. It world headquarters is currently located in Birmingham, Alabama....