How to Win Friends and Influence People

How to Win Friends and Influence People (ISBN 0671723650) is Dale Carnegie's first book which has sold over 15 million copies. It was a New York Times best seller for 10 years. This book appeals to people who want to change their life and gives tips and strategies for communicating with people.

Summary

Fundamental Techniques for Handling People: Instead of condemning bad acts, understand why people do them. Give people a feeling of importance; praise the good parts of them. Get the other person to want to do what you want them to by thinking about their desires.

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Six Ways to Make People Like You: Be genuinely interested in other people. Smile. Remember and use people's names. Encourage others to talk about themselves and listen to them. Discuss what the other person is interested in. Make the other person feel important through sincere praise.

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Twelve Ways to Win People to Your Way of Thinking: Avoid arguments. Never tell someone they are wrong. If you're wrong, admit it quickly and emphatically. Begin in a friendly way. Start with questions the other person will answer yes to. Let the other person do the talking. Let the other person feel the idea is his. Try honestly to see things from the other person's point of view. Sympathize with the other person. Appeal to noble motives. Dramatize your ideas. Throw down a challenge.

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Nine Ways to Change People Without Giving Offense or Arousing Resentment: Begin with praise and honest appreciation. Call attention to other people's mistakes indirectly. Talk about your own mistakes first. Ask questions instead of giving direct orders. Let the other person save face. Praise everything you can. Give them a fine reputation to live up to. Encourage them by making their faults seem easy to correct. Make the other person happy about doing what you suggest.

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Seven Rules for Making Your Home Life Happier: "Don't, don't nag!!!" Don't try to make your partner over. Don't criticize. Give honest appreciation. Pay little attentions: buy flowers, remember birthdays, etc. Be courteous. Read a good book on the sexual side of marriage.

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