Air India

Air India (Hindi: एअर इंडिया) is the national flag carrier airline of India with a network of passenger and cargo services worldwide. It is one of the two state-owned airlines in the country, the other being Indian Airlines. Its main base is Chatrapati Shivaji International Airport, Mumbai, with hubs at Indira Gandhi International Airport, New Delhi and Chennai International Airport. The airline operates flights that connect 44 destinations around the world including 12 gateways in India.

Passenger Operations

Air India currently caters approximately 44 destinations throughought the world. It also has code-sharing agreements with many international airlines to expand coverage. The airline ferried 3.39 million passengers during the financial year ending March 2003 and achieved a load factor of 71.6 per cent, substantially higher than the 66 per cent load factor recorded in the preceding year.

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The airline strives to achieve the best in-flight standards and receives a 4 star rating for cabin safety procedures from skytrax airline quality review. Three classes of seats are offered - First class, Executive class and Economy class. Flat bed seats are offered for first class passengers. The airline also offers a frequent flyer programme alone and in collaboration with many of its alliances. The airline also offers luxury lounges in its ground terminals for its First and Executive class travellers in select destinations within India. Air-India has duty free sale on board its flights effective June 1, 2003 named 'sky bazaar', meaning Market in the sky.

Related Topics:
Skytrax - Frequent flyer programme - Duty free

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